Roadmap
What we just shipped and what is next.
Zircon Voice ships in small, observable steps. Here is what landed recently and where the focus is heading.
Live now
Recently shipped
- Voice, WhatsApp and mail under one panel with shared brand voice
- Brand to dealer to sales rep hierarchy with per-channel sub-brand labels
- Knowledge base with automatic category and sector suggestions
- Multi-currency pricing calculator (USD, EUR, GBP, TRY)
- Public status page and admin cache and rate-limit telemetry
- Per-channel greeting templates and out-of-hours fallbacks
- Dealer drill-down with seven-day activity sparkline
- Conversation export with date range, status and channel filters
Coming soon
On the bench
- Conversation tagging (manual and automatic)
- Quick reply template library for sales reps
- Knowledge bulk import (CSV and JSON)
- Sales rep daily performance breakdown
- Dealer per-day conversation chart for thirty days
- Vendor-level rate-limit usage visibility
- Knowledge vector search for nuanced retrieval
- Conversation handover SLA timer
Working principle
Built in the open, deployed in small steps.
We deploy multiple times a day in small, reversible increments. Telemetry tells us what is helping and what is noise. If you have a feature request or a use case we should support, reach out from the contact form and it lands on the same bench.
RSS changelog.xml